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Jouw privacy is onze hoogste prioriteit. Ontdek hoe we je gegevens beschermen.
Your privacy matters to us. At Zenvy, we are committed to respecting your privacy and complying with all applicable laws and regulations regarding any personal data we may collect from you—through our mobile app, website, and related services.
Personal information refers to data that can be used to identify you as an individual. This includes, but is not limited to, your name, contact details, device information, and usage behavior within our app.
This Privacy Policy does not extend to external sites or services we may link to. We recommend reviewing the privacy policies of any third-party services you interact with through our app.
We collect two main types of data:
This includes any personal details you enter during registration, communication with us, or when participating in features like surveys, feedback forms, or rewards.
We may gather details such as your device type, IP address, OS, app usage stats, error logs, and general behavioral data when you interact with Zenvy.
Our servers may log data automatically, such as:
Device-specific information may include:
We may request information such as:
Zenvy may collect:
We use your information to:
We do not sell your personal data. We only share information when necessary for the core functioning of our services (e.g., analytics or hosting), always under strict data protection agreements.
We may share your data with:
We ensure that any third parties handling your data are contractually bound to protect it under applicable data protection standards.
Your data is primarily stored on servers located within the European Union. We apply industry-standard safeguards including:
We apply reasonable technical and organizational safeguards to protect your data from unauthorized access or misuse. No method of transmission is 100% secure, so we cannot guarantee absolute security.
While we strive to protect your data, no system is completely immune to risks. We encourage you to use strong passwords and keep your account credentials private.
Zenvy is designed for family use, including child participation under supervision. We do not knowingly collect identifiable information from children under 13 without parental consent. Parents or guardians control child profile data.
We retain personal data only as long as necessary to provide our services. If you delete your account, we will erase or anonymize your data within a reasonable time unless retention is legally required.
Your data may be processed outside your country of residence. We ensure appropriate safeguards are in place, such as hosting within the EU or applying standard contractual clauses. Zenvy is accessible globally, and data may be transferred to countries with differing data protection standards, but always under legally accepted mechanisms.
Depending on your location (e.g., EU, UK, California), you may have rights to:
To exercise these rights, contact us at privacy@zenvy.io.
If you reside in the EU or EEA:
If you reside in California, you have the right to:
To exercise these rights, email us at privacy@zenvy.io with "California Privacy Request" in the subject line.
We honor Do Not Track (DNT) signals where legally required. We do not offer CCPA-permitted financial incentives.
Zenvy uses limited cookies or similar technologies for session management, preference storage, and analytics. You can control cookies through your browser settings.
We work with trusted third parties (subprocessors) to deliver key functionality:
All subprocessors operate under strict contractual terms to protect your data.
We may update this Privacy Policy to reflect legal, technical, or operational changes. Significant updates will be communicated through the app or via email.
Continued use of our services after changes implies acceptance. If required, we will seek your explicit consent for major updates.
For questions, concerns, or privacy-related requests, contact us at:
Email: privacy@zenvy.io
Zenvy is a product of BrightLab B.V., based in the Netherlands.
This international privacy policy is designed to meet the requirements of major jurisdictions including the EU, UK, US (California), and other applicable data protection laws worldwide.